Some Frequently Asked Questions
We can Solve your Hardware and Software Problems
We repair most faults within 2-3 days, we also offer a 24 hour priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
We will always offer you a fixed price for the repair, for example if your smartphone screen needs replacing we will give you a total price for the work before starting. In the event we need to diagnose the fault first, then we determine what service action will be taken and what Parts need to be replace. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.
We are presently serving the whole area of Jakarta, Bogor, Depok, Tangerang, Bekasi, with plans to expand to other cities soon.
As a part of our 100% satisfaction guarantee, we promise a 3 month 'No questions asked' service warranty on all the repairs made by us, which means, in case the same issue arises as earlier, we promise to repair the same, free of cost. We however would not undertake issues caused due to mishandling or accidental damage of the device by the customer.
Our services are the top most requested demand that includes; Power Problem, Display Problem, Network Problem, Connectivity Problem, Touch Screen Problem, Camera Problem, Audio and Alert Problem, Charging and Battery Problem, Software Problem, SIM Problem, Keypad Problem, and other Smartphone Problem.
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